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Comments are for management review and are confidential.


All Fields are Required.

Guest Name:
Date of Visit:
Treatment Recieved:
Technician Name:


Quality of Spa Treatment Excellent  Good  Poor
Would you recommend this treatment to others? Yes  No
Would you request/recommend this technician again? Yes  No
Reception:
Check-In Excellent  Good  Poor
Greeting friendly/helpful Excellent  Good  Poor
Politeness Excellent  Good  Poor
Check-Out/re-scheduling Excellent  Good  Poor
Service:
Knowledgeable of the service performed? Excellent  Good  Poor
Appointment was taken on time? Excellent  Good  Poor
Dialogue before service to help establish your needs? Excellent  Good  Poor
Informed about home maintenance products? Excellent  Good  Poor
Professionally dressed? Excellent  Good  Poor
Facility:
Cleanliness Excellent  Good  Poor
Comfort Excellent  Good  Poor
Music Excellent  Good  Poor
Products Excellent  Good  Poor
Would you recommend our Spa to others? Yes  No
What was your overall impression of our Spa? Excellent  Good  Poor
Is this Spam? Yes    No (you must select this option!)


Comments:
 
 
 
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